Terms and Conditions
1. Introduction
Welcome to SawMaster LTD (“Company,” “we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your relationship with the www.sawmaster.co.uk website (the “Service”) operated by SawMaster LTD.
By accessing or using the service, you agree to be bound by these terms. If you disagree with any part of the terms, then you may not access the service.
2. Purchases
If you wish to purchase any product or service made available through the service (“Purchase/Order”), you may be asked to supply certain information relevant to your purchase, including, without limitation, your name, email address, phone number, and shipping address.
3. Shipping and Delivery
- It is the customer’s responsibility to provide accurate and complete shipping information at the time of purchase. SawMaster LTD. is not liable for orders shipped to incorrect addresses provided by the customer.
- If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for any additional shipping charges to resend the package to the correct address.
- We aim to process and ship orders promptly; however, shipping times may vary based on the destination and other factors outside our control. We are not liable for any delays in shipping caused by the courier or any other third party.
4. Returns and Refunds
- If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange, provided the product is in its original condition and packaging.
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
- To initiate a return, please contact our customer service team at [email protected] with your order details.
5. Warranty
- SawMaster LTD offers a 30-day warranty on all our bandsaw blades against manufacturing defects. This warranty does not cover normal wear and tear, misuse, or improper handling. The warranty period may be extended at our discretion.
- To make a warranty claim, please contact our customer service team with your order details and a description of the defect.
6. Limitation of Liability
- To the maximum extent permitted by applicable law, SawMaster LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses resulting from (i) your use or inability to use the Service; (ii) any unauthorised access to or use of our servers and/or any personal information stored therein.
- SawMaster LTD shall not be held responsible for any damage, loss, or death arising from the use of our products, except where such liability cannot be excluded under UK law, including but not limited to liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.
7. Governing Law
These terms shall be governed and construed in accordance with the laws of England and Wales, without regard to their conflict of law provisions.
8. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
9. Contact us
If you have any questions about these terms, please contact us at [email protected].