Privacy Policy
Effective Date: [04/06/2026]
1. Data Controller
SawMaster LTD is the data controller responsible for your personal data collected via https://sawmaster.co.uk/.
If you have any questions about this Privacy Policy, you can contact us via the contact details provided on our website.
2. Information We Collect
We may collect and process the following personal data when you use our website or place an order:
- Full name
- Email address
- Billing address
- Delivery address
- Order details (including product specifications and purchase history)
- Communication records where you contact us
We do not store or have access to full payment card details. Payment information is processed securely by third-party payment providers such as PayPal and Stripe.
3. How We Collect Your Data
We collect personal data when you:
- Place an order on our website
- Contact us by email or via any contact form
- Browse or interact with our website (limited technical data necessary for site functionality)
4. Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Contract: to process, fulfil, and deliver your orders
- Legal obligation: to comply with tax, accounting, and regulatory requirements
- Legitimate interests: to operate and improve our business, prevent fraud, and provide customer support
5. How We Use Your Information
We use your personal data to:
- Process and fulfil orders
- Communicate with you regarding your order or enquiries
- Provide customer support
- Arrange delivery of goods
- Comply with legal and financial obligations
- Prevent fraud or misuse of our services
We do not sell or rent your personal data to third parties.
6. Sharing Your Information
We only share personal data where necessary to operate our business, including:
- Payment processors (e.g. PayPal and Stripe)
- Delivery and courier services (e.g. Royal Mail or other carriers)
- Professional advisers (such as accountants or legal advisors where required)
- Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
7. Cookies
We use cookies and similar technologies that are necessary for the operation of our website.
These cookies enable core functionality such as shopping cart operation, security, and site performance.
We do not intentionally use cookies for advertising or behavioural tracking purposes.
If we introduce analytics or marketing tools in the future, this Privacy Policy will be updated accordingly and any required consent will be obtained.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and tax requirements.
Typically, we retain order and customer records for up to 2 years, unless a longer retention period is required by law.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
While we take reasonable steps to secure your data, no system can be guaranteed 100% secure.
10. Your Rights
Under UK data protection law, you have the following rights:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request deletion of your data (in certain circumstances)
- The right to restrict or object to processing in certain circumstances
- The right to data portability (where applicable)
To exercise your rights, please contact us via the contact details on our website.
11. Children’s Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children.
12. International Transfers
We do not routinely transfer personal data outside the UK. If this changes, we will ensure appropriate safeguards are in place.
13. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.